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Frankopanska 39

51523 Baška






1. NAME OF THE COMPANY "L.P.D." tourist agency d.o.o. Frankopanska bb

Branch "KOMPAS" Frankopanska 39, Baška, Croatia Branch "KOMPAS 1", Emila Geistlicha 39, Baška, Croatia

2. NAME AND SURNAME OF BUSINESS MANAGER BUSINESS MANAGER: Silvano Derenčinović

3. CHARACTER IN WHICH IT PERFORMS AND AUTHORIZATIONS IT HAS The agency acts: as an intermediary and trader and has the authorizations for the above

4. EMAIL ADDRESS, NO. TELEPHONE AND FAX, WORKING HOURS FOR WORKING WITH USERS IN WHICH IT IS POSSIBLE TO ESTABLISH DIRECT CONTACT WITH THE EMPLOYEES OF THE TOURIST AGENCY

baskalpd@gmail.com

TEL. +385 51 856 460

Working hours: Summer: MON. – SUN. 08:00 – 21:00

In winter: MON. – WED. 09:00 – 20:005.

5. NO. OF THE COURT OR OTHER PUBLIC REGISTER IN WHICH THE AGENCY IS REGISTERED AND INFORMATION ABOUT THE REGISTER

Registered in the Court Register RIJEKA - MBS: 0401867926.

6. OIB OR VAT IDENTIFICATION NO. IF THE PAYER IS VAT-APDV NO: HR596344545607.

7. DETAILS ON THE COMPETENT AUTHORITY TO WHOSE OFFICIAL SUPERVISION THE ACTIVITIES OF TOURIST AGENCIES ARE SUBJECT

Ministry of Tourism - Independent Sector of Tourist Inspection, Trg Republike Hrvatske 8/1, 10000 Zagreb

8. CLEAR INSTRUCTIONS ON HOW TO SUBMIT COMPLAINTS AND HOW TO RESOLVE CONSUMER COMPLAINTS

In accordance with Article 6, Point 3 of the Act on the provision of services in tourism, we inform consumers that they can express any dissatisfaction with the service provided by writing a complaint at the agency's premises or send it by mail, fax or e- mail to the address info@lpdtours.hr

The Agency will respond to the complaint in writing within 15 days from the day the complaint was received.

L.P.D. TOURS d.o.o.

Court of registration: Commercial Court in Rijeka

MBS: 040186792

Identity number: 1757504

OIB: 59634454560 ID.

CODE: HR-B-51-040186792 Business accounts:

Erste&Steiermaerkische Bank d.d. :

HR8724020061100460164

AT152081500042757369

Basic capital: HRK 25,000.00

Management: Silvano Derenčinović, member of the management, director


Useful links:

Airport Rijeka: Aerodrom RijekaH

rvatski auto klub HAKStanje na cestama